GWGlow-worm logo

Glow-worm Ultracom Fault Codes

The Glow-worm Ultracom — cxi combi, sxi system, hxi heat-only — was the brand's better-specified range of the same era as the Flexicom, with plenty still running. It uses the same style of F-code fault reporting on a digital display, spanning ignition, flame supervision, overheat, sensors, fan/flue and pressure faults. Everything true of maintaining a senior boiler applies: wear-driven faults, sludge as the great accelerant, and repair-versus-replace arithmetic once bills stack. The Ultracom's better build gives it a fair chance of justifying repairs a while longer than budget contemporaries. Codes below link to their full pages; where Ultracom generations differ in a code's exact trigger, the linked page and your model-year manual are the authorities.

Where Ultracom fault codes appear

The Ultracom shows F-prefixed codes on its fascia display when faults trip. If the boiler attempts, fails and retries, watch a full cycle — the code shown at the failure moment identifies the fault more reliably than whatever remains on screen later.

Resetting a Glow-worm Ultracom

Press the reset button briefly to clear and retry. Pressure codes want the system at 1–1.5 bar first via the filling loop. A code that survives one reset on a boiler of this vintage merits an engineer visit rather than optimism — wear faults only travel one direction.

Common Ultracom problems

Ultracoms in their senior years log the familiar sequence: ignition-component wear and winter condensate freezes producing lockouts, circulation and overheat codes as pumps and water quality decline, sensor failures with age. Serviced examples with treated water routinely outlast expectations; neglected ones spend their final winters on this page.

Most common Ultracom fault codes

Last reviewed 25 August 2026.

Find a Gas Safe engineer

✓ Your boiler details: Glow-worm Ultracom — one step done already.

We pass your details to up to 3 vetted local engineers. No payment is taken here.

Can't find your boiler or fault code?

Tell us what you need — we'll help, and we can put you in touch with a Gas Safe registered engineer.

Get in touch →