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Keston E05 Fault Code: Fan Fault or Boiler Overheat

The E05 code is a lockout fault on Keston boilers, but its precise meaning varies by model. On the Keston C36 combi, E05 is most commonly associated with a fan fault — the boiler's printed circuit board cannot confirm that the fan is operating correctly, so it shuts down to prevent dangerous flue gases from building up. On some C36 variants, however, E05 is recorded as a boiler overheat fault, where an internal safety thermostat has tripped because the boiler reached an unsafe temperature. Both interpretations are credible and supported by specialist sources, so both are addressed in this guide. In either case, the boiler will lock out and refuse to restart until the reset button is pressed.

lockout May need a Gas Safe engineer 1 models affected

General guidance only — not a substitute for professional advice. Any gas work must be carried out by a Gas Safe registered engineer. If you smell gas or suspect carbon monoxide, leave the property and call the National Gas Emergency line on 0800 111 999.

What does the Keston E05 fault code mean?

The E05 code is a lockout fault on Keston boilers, but its precise meaning varies by model. On the Keston C36 combi, E05 is most commonly associated with a fan fault — the boiler's printed circuit board cannot confirm that the fan is operating correctly, so it shuts down to prevent dangerous flue gases from building up. On some C36 variants, however, E05 is recorded as a boiler overheat fault, where an internal safety thermostat has tripped because the boiler reached an unsafe temperature. Both interpretations are credible and supported by specialist sources, so both are addressed in this guide. In either case, the boiler will lock out and refuse to restart until the reset button is pressed.

Common causes

How to fix it

  1. Check your gas supply is working DIY safe

    Before assuming the boiler has a serious fault, confirm that other gas appliances in your home — such as a gas hob — are working normally. If there is no gas supply to the property, contact your gas supplier rather than a boiler engineer.

  2. Attempt a single boiler reset DIY safe

    Press and hold the reset button on the boiler's control panel as described in your user guide. Wait for the boiler to complete its start-up sequence. If the E05 code returns immediately or within a short time, do not keep resetting — repeated resets on a fan or overheat fault can mask a genuine safety problem. Limit yourself to two or three attempts total.

  3. Check the system pressure gauge DIY safe

    Locate the pressure gauge on the boiler front panel. It should read between 1.0 and 1.5 bar when the system is cold. If it reads below 0.8 bar, you can top it up via the filling loop (refer to your boiler's user guide for the correct procedure). Very low pressure can contribute to poor circulation and overheating, though it is unlikely to be the sole cause of E05.

  4. Look for obvious external blockages at the flue terminal DIY safe

    Go outside and check that the flue outlet — usually a white plastic terminal on an external wall or roof — is not visibly obstructed by a bird's nest, leaves, or ice. Do not attempt to dismantle the flue; simply note what you see and report it to the engineer.

  5. Call a Gas Safe registered engineer with Keston experience Gas Safe engineer

    E05 requires professional diagnosis regardless of whether it is a fan fault or an overheat condition. Keston boilers feature a twin-flue design and a modulating pump, which makes them more complex than many standard combi boilers — not all engineers are familiar with them, so it is worth asking specifically whether the engineer has worked on Keston appliances before booking. The engineer will: test the fan motor for correct voltage and rotational speed; inspect and clear the venturi and flue of any debris or blockages; check the air pressure switch and its connecting tubing; test pump operation and flow rates if an overheat fault is suspected; assess the heat exchanger for sludge or scale; and replace whichever component has failed.

Parts you may need

The exact spare depends on your boiler's GC number (on the data badge). Check this against the part before buying.

Typical repair cost

Expect to pay roughly £220–£380, depending on the underlying cause.

Frequently asked questions

Can I reset a Keston E05 fault myself?

Yes, you can press the reset button yourself — and it is worth trying once or twice. However, if E05 comes back after resetting, stop there. Repeatedly resetting a boiler with a fan or overheat fault does not fix the underlying problem and can occasionally make diagnosis harder. You will need a Gas Safe engineer to identify and repair the root cause.

Is Keston E05 always a fan problem, or could it be something else?

It depends on your exact model. On the Keston C36 combi, E05 is most frequently linked to a fan fault — either a failing motor, blocked venturi, or a faulty air pressure switch. On some C36 configurations, E05 is recorded as an overheat fault, which points instead to pump issues, sludge in the heat exchanger, or trapped air in the system. A qualified engineer will be able to distinguish between the two by testing each component in turn.

How much does it cost to repair a Keston E05 fault in the UK?

For the most common cause — fan replacement — expect to pay roughly £220 to £320 all-in for parts and labour. If the fault turns out to be overheat-related, the cost depends on what has failed: an overheat thermostat is relatively inexpensive (around £80–£130 fitted), while a pump replacement typically runs £150–£350. In rare cases where the heat exchanger is blocked beyond cleaning or has cracked, costs can rise considerably higher — if your boiler is already over 12–15 years old, it may be worth getting a replacement quote at the same time.

Why do Keston boilers need a specialist engineer?

Keston boilers use a twin-flue arrangement (separate pipes for air intake and exhaust) and a modulating pump, which differs from the layout most engineers encounter on mainstream brands. This means fault diagnosis and parts sourcing can take longer, and an engineer unfamiliar with the design may misdiagnose the problem. Always ask whether the engineer has previous Keston experience before booking — many heating firms do, but it is worth confirming.

Affected models: Keston C36 Combi

Last reviewed 30 June 2026 · verified by our team.

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