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Worcester Bosch E2 222 Fault Code: Causes, Fixes & Repair Costs

What does the Worcester Bosch E2 222 fault code mean?

The E2 222 code tells you that the boiler's central heating flow NTC (Negative Temperature Coefficient) temperature sensor has developed an electrical short circuit or has been flagged as defective by the control board. NTC sensors act as the boiler's internal thermometers — they feed live water temperature readings back to the PCB so the boiler can regulate heat output safely. When the flow NTC shorts out, returns a signal outside its expected range, or stops responding altogether, the boiler cannot confirm that water is being heated correctly and locks out to protect itself. The 'E2' portion of the code relates specifically to NTC sensor faults on Worcester Bosch appliances, while '222' pinpoints the CH flow sensor as the affected component (as opposed to, for example, E2 221 which relates to the return NTC sensor, or E2 224 which can indicate a DHW sensor fault). If your display shows E2 222, the issue lies with the flow sensor, its wiring, or — less commonly — the PCB that reads it.

lockout May need a Gas Safe engineer 9 models affected

General guidance only — not a substitute for professional advice. Any gas work must be carried out by a Gas Safe registered engineer. If you smell gas or suspect carbon monoxide, leave the property and call the National Gas Emergency line on 0800 111 999.

Common causes

How to fix it

  1. Check your gas supply is live DIY safe

    Before anything else, confirm other gas appliances in your home — such as a gas hob or a neighbour's supply — are working normally. If you have no gas, contact your supplier rather than investigating the boiler further.

  2. Reset the boiler once DIY safe

    Press and hold the reset button for approximately three seconds until the boiler attempts to restart. On most Greenstar models the reset button is marked with a flame symbol or labelled 'Reset'. Allow the boiler a full minute to go through its start-up sequence. If E2 222 disappears and the boiler runs normally, monitor it over the next day or two. If the fault returns, do not keep resetting — move to the next step.

  3. Do not attempt more than one or two resets DIY safe

    Repeatedly resetting a boiler with an active sensor fault will not fix the underlying problem and may mask a worsening electrical issue. Two resets is the sensible limit before calling an engineer.

  4. Visually inspect the area around the boiler for obvious wiring damage (external only) DIY safe

    Without removing any casing panels, check whether any cables visible at the base of the boiler or along accessible conduits show signs of damage, kinking, or scorch marks. Do not open the boiler casing — this is for observation only.

  5. Contact a Gas Safe registered engineer to test the flow NTC sensor Gas Safe engineer

    An engineer will remove the boiler casing, locate the flow temperature sensor (typically clipped to the primary flow pipe near the heat exchanger outlet), and use a multimeter to measure its resistance. At around 25°C a healthy NTC sensor should read roughly 10,000 ohms; a shorted sensor will read near zero. This confirms whether the sensor or its wiring is at fault.

  6. Engineer to inspect and test the wiring harness and connector Gas Safe engineer

    If the sensor resistance is within normal range, the engineer will check the connector plug for corrosion or pushed-back terminals, and trace the wiring back towards the PCB for any signs of chafing or damage. A damaged section of harness can sometimes be repaired; more extensive damage typically warrants replacing the harness.

  7. Engineer to replace the flow NTC sensor if found to be faulty Gas Safe engineer

    Replacing the flow NTC sensor is a straightforward job for an engineer — the sensor unclips from the pipework and unplugs from the harness. Worcester Bosch OEM flow sensor assemblies are widely available from UK heating trade suppliers at roughly £20–£50 depending on the specific model. After fitting, the engineer will run the boiler through a full heat cycle to confirm the fault code is cleared.

  8. Engineer to assess the PCB if sensor and wiring both test correctly Gas Safe engineer

    If the sensor and harness are both healthy but E2 222 persists, the fault lies with the PCB's sensor input circuit. PCB replacement is a more involved and costlier repair — see the FAQ below for guidance on whether repair or replacement makes better financial sense at that stage.

Parts you may need

The exact spare depends on your boiler's GC number (on the data badge). Check this against the part before buying.

Typical repair cost

Expect to pay roughly £100–£250, depending on the underlying cause.

Frequently asked questions

Can I fix Worcester Bosch E2 222 myself?

Not beyond a single reset attempt. The fault involves an internal electrical component — the flow NTC sensor — which sits inside the boiler casing and is connected to live wiring. Testing it requires a multimeter and knowledge of safe isolation procedures. All diagnostic and repair work must be carried out by a Gas Safe registered engineer. Attempting to open the boiler casing or handle internal wiring yourself is unsafe and could invalidate your warranty or home insurance.

How much does it cost to fix E2 222 in the UK?

For the most common repair — replacing the flow NTC sensor — expect to pay roughly £100–£250 all in, covering the engineer's call-out, labour time (usually under an hour), and the sensor part itself. If the wiring harness also needs attention, costs sit towards the upper end of that range. The outlier is a PCB fault: board replacement typically costs £350–£500 or more including parts and labour, and on a boiler aged 10 years or older it may be worth getting a new boiler quote at the same time for comparison.

What is the difference between E2 222 and other E2 codes on Worcester Bosch boilers?

On Worcester Bosch appliances the 'E2' prefix always points to an NTC temperature sensor fault, but the three-digit number identifies which sensor is affected. E2 221 typically relates to the CH return NTC sensor, E2 222 is the CH flow NTC sensor, and E2 224 can indicate a fault with the domestic hot water (DHW) sensor on combi models. The diagnostic and repair process is similar for all three, but the sensor location and part number will differ, so always quote the full code to your engineer.

Will E2 222 come back after the sensor is replaced?

In most cases, replacing a faulty NTC sensor and inspecting the wiring resolves the fault permanently. Recurrence is uncommon unless there is an underlying issue such as persistent moisture inside the boiler, a wiring harness that was not fully replaced after chafing damage, or — rarely — a PCB fault that was not identified at the first visit. An annual boiler service is the best way to spot sensor wear and connector corrosion before they cause another breakdown.

Affected models: Worcester Bosch Greenstar 25i, Worcester Bosch Greenstar 30i, Worcester Bosch Greenstar 34i, Worcester Bosch Greenstar 40i, Worcester Bosch Greenstar 8000 Style, Worcester Bosch Greenstar 4000, Worcester Bosch Greenstar CDi Classic, Worcester Bosch Greenstar Si Compact, Worcester Bosch Greenstar Life

Last reviewed 2 July 2026 · verified by our team.

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