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Ferroli F04 Fault Code: Causes, Fixes & Repair Costs

What does the Ferroli F04 fault code mean?

The F04 code on a Ferroli boiler is a safety lockout that points to one of two related problems, depending on your specific model. On older or open-flued Ferroli models, F04 signals that the flue gas thermostat has tripped — meaning the boiler detected excessive flue temperatures and shut itself down for a minimum of 20 minutes to protect the appliance. On newer, sealed-system models, F04 relates to a fault in the fan or air pressure switch circuit: the air pressure switch monitors whether the fan is generating sufficient draught to safely vent combustion gases, and if it cannot confirm this, the boiler refuses to fire. In both cases the boiler is locked out as a safety measure, and a simple reset may not resolve the underlying problem. Check your model documentation if you are unsure which definition applies, but the diagnostic steps and likely causes are broadly the same.

Lockout — engineer likely May need a Gas Safe engineer 8 models affected

General guidance only — not a substitute for professional advice, and not certified by a Gas Safe engineer. Always have your specific appliance assessed by a qualified professional. Any gas work must be carried out by a Gas Safe registered engineer. If you smell gas or suspect carbon monoxide, leave the property and call the National Gas Emergency line on 0800 111 999.

Common causes

How to fix it

  1. Reset the boiler once or twice after allowing it to cool DIY safe

    If your boiler has been running hard for an extended period, the flue gas thermostat may have tripped due to heat accumulation. Turn the boiler off at the controls, wait at least 20–30 minutes for it to cool, then attempt a reset using the button on the boiler fascia. Do not reset more than two or three times — repeated resets on a locked-out boiler can damage the heat exchanger and fan. If the F04 returns promptly, move on rather than continuing to reset.

  2. Check that your gas supply is working DIY safe

    Confirm that other gas appliances in your home — such as a gas hob or fire — are working normally. If they are not, the issue may be with your gas supply rather than the boiler. Contact your gas supplier if you suspect a supply interruption.

  3. Visually inspect the flue terminal for obvious blockages DIY safe

    Go outside and look at the flue terminal on your external wall or roof. Check for visible obstructions such as a bird nest, accumulated debris, ice, or snow blocking the outlet. Do not insert anything into the flue. If you can see and safely remove an obvious external blockage without accessing the flue pipe itself, do so. If the terminal appears damaged or the blockage is internal, this requires an engineer.

  4. Check the condensate pipe if your model is a condensing boiler DIY safe

    While F04 is not a condensate-specific fault, a frozen or blocked condensate pipe can sometimes contribute to pressure or draught issues. If the pipe running from your boiler to an external drain feels frozen, you can carefully thaw it using warm (not boiling) water poured over the external section. Consult our condensate thawing guide for full instructions.

  5. Do not attempt to inspect or repair the fan, air pressure switch, flue gas thermostat, wiring, or PCB yourself Gas Safe engineer

    All internal components involved in the F04 fault — the fan motor, air pressure switch, flue gas thermostat, wiring loom, and PCB — must only be accessed and worked on by a Gas Safe registered engineer. Working on these parts yourself is unsafe and illegal under UK gas safety legislation. Even checking internal wiring should be left to a qualified professional.

  6. Call a Gas Safe registered engineer to diagnose and repair the fault Gas Safe engineer

    A Gas Safe engineer will test the fan speed and output, check the air pressure switch and its connecting hose, inspect the flue gas thermostat, examine the wiring between the PCB and all related components, and assess the flue system for restrictions or installation issues. Based on their findings, they will replace whichever component is at fault — commonly the fan, air pressure switch, or flue gas thermostat — and confirm safe operation before leaving. Ask them to check the full flue run, not just the terminal, particularly on older installations.

Parts you may need

The exact spare depends on your boiler's GC number (on the data badge). Check this against the part before buying.

Typical repair cost

Expect to pay roughly £150–£350, depending on the underlying cause.

Frequently asked questions

Can I just keep resetting the boiler to clear the F04 code?

Resetting once or twice after letting the boiler cool is fine and sometimes resolves a temporary thermostat trip. However, if the F04 returns each time you reset, there is an underlying mechanical fault that resetting will not fix. Repeatedly forcing the boiler to attempt ignition when the fan or air pressure circuit is faulty can overheat the heat exchanger or burn out the fan motor, turning a relatively affordable repair into a much more expensive one. Two or three resets is the sensible maximum before calling an engineer.

How much does it cost to fix a Ferroli F04 fault in the UK?

For the most common causes — fan replacement or air pressure switch replacement — expect to pay roughly £150–£350 including parts and labour. A flue gas thermostat replacement is typically at the lower end, around £100–£150. Fan replacement usually falls in the £180–£250 range. If the PCB turns out to be at fault, costs rise: the board itself can cost £150–£300 depending on the model, plus £100–£150 labour, so a PCB repair can exceed £400 on some Ferroli models. If your boiler is over 10 years old and needs a PCB or fan, it is worth getting a replacement boiler quote at the same time to compare long-term value.

Why does my Ferroli show F04 but the fan sounds like it is running?

The fan may be spinning but not running at the correct speed or generating sufficient pressure to satisfy the air pressure switch. A worn fan motor can rotate but lack the power to create adequate draught, especially when cold. Alternatively, the air pressure switch itself, or the small rubber hose connecting it to the fan housing, may be faulty — meaning the switch is not registering the correct pressure even though the fan is working properly. A Gas Safe engineer can test both components individually to identify which is at fault.

Is the Ferroli F04 dangerous — should I be worried about carbon monoxide?

The F04 lockout is the boiler's safety system working as intended: it has detected a problem with flue draught or flue gas temperatures and shut down rather than continue operating unsafely. While the lockout itself means combustion gases are not being produced, the underlying fault — a fan failure or blocked flue — is precisely the kind of issue that can lead to dangerous flue gas spillage if the boiler were to operate without proper venting. Fit working carbon monoxide alarms on every floor of your home if you have not already done so, and do not attempt to override the lockout. Get the boiler assessed by a Gas Safe engineer promptly.

Affected models: Ferroli Modena, Ferroli Modena HE, Ferroli Sigma, Ferroli Domiproject, Ferroli Domicompact, Ferroli Optimax, Ferroli BlueHelix, Ferroli EGIS

Last reviewed 1 July 2026 · verified by our team.

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