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Sime AL 44 Fault Code: Causes, Fixes & Repair Costs

What does the Sime AL 44 fault code mean?

AL 44 on a Sime boiler is a gas valve timeout fault without flame: the control board commanded the gas valve during an ignition attempt but the expected result — a proven flame within the allowed window — never came, in a way that implicates the valve or its control rather than a simple failed light-off. Sime's documented solution is to check the gas valve and board, and to involve the Technical Assistance Centre if needed. On these boilers the valve is an electronically controlled component wired directly into the combustion management system (the SGV valve on combustion-control models), so faults in the valve, its wiring or the board's driver stage all surface through codes like this one.

Lockout — engineer likely May need a Gas Safe engineer 5 models affected

General guidance only — not a substitute for professional advice, and not certified by a Gas Safe engineer. Always have your specific appliance assessed by a qualified professional. Any gas work must be carried out by a Gas Safe registered engineer. If you smell gas or suspect carbon monoxide, leave the property and call the National Gas Emergency line on 0800 111 999.

Common causes

How to fix it

  1. Check other gas appliances DIY safe

    If nothing else in the property lights either, the issue is supply, not the boiler — check your emergency control valve and supplier before booking a repair.

  2. Reset once with the OK/RESET button DIY safe

    Hold the OK RESET button for more than 3 seconds. Sime boilers allow a limited number of consecutive resets (six) before locking out on AL 28, so if the code returns after one or two attempts, stop and book an engineer rather than using them all up.

  3. Have a Gas Safe registered engineer carry out Sime's documented remedy Gas Safe engineer

    The engineer will test the gas valve's coils and operation, inspect its wiring, verify inlet working pressure, and test the board's valve drive — Sime's documented 'check gas valve and board'. On combustion-control models a full self-calibration and flue-gas analysis follows any valve or board replacement.

Parts you may need

The exact spare depends on your boiler's GC number (on the data badge). Check this against the part before buying.

Typical repair cost

Expect to pay roughly £150–£400, depending on the underlying cause.

Frequently asked questions

What does AL 44 mean on a Sime boiler?

During ignition the board operated the gas valve but never got a proven flame within the allowed time, in a way that points at the valve or its control electronics. Sime's manual says to check the gas valve and board — this is a workshop-level electrical diagnosis, not a reset-and-hope fault.

Is it safe to keep resetting AL 44?

One reset is fine; repeated resets are not. Each attempt operates the gas valve on a fault that involves the valve itself, and Sime boilers lock out after six consecutive resets anyway (AL 28). If it returns, leave it for a Gas Safe registered engineer.

What does the repair cost?

A wiring repair sits at the bottom of the typical £150–£400 range, a replacement gas valve in the middle, and a control board at the top — plus recommissioning with self-calibration on combustion-control models. Regional prices vary; get a written quote.

Affected models: Sime Murelle One HE 25, Sime Murelle One HE 30, Sime Murelle One HE 35, Sime Murelle Pro HE MkII, Sime Brava One HE

Last reviewed 25 August 2026 · verified by our team.

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