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Worcester Bosch A3 317 Fault Code: Causes, Fixes & Repair Costs

What does the Worcester Bosch A3 317 fault code mean?

The A3 317 code indicates that the boiler's control system has detected a short circuit in the flue gas temperature sensor circuit. This sensor keeps a continuous watch on the temperature of exhaust gases as they leave the heat exchanger and travel through the flue. When the electronics register an abnormal resistance consistent with a short circuit — rather than the expected sensor reading — the boiler shuts itself down as a precaution and displays A3 317. Because the flue gas sensor is a safety-critical component, the boiler will not restart until the underlying fault has been resolved. This code sits within Worcester Bosch's sensor fault family, which includes codes such as E2, D1, and A7; however A3 317 points specifically to the flue gas sensor contacts rather than flow or return temperature sensors.

lockout May need a Gas Safe engineer 8 models affected

General guidance only — not a substitute for professional advice. Any gas work must be carried out by a Gas Safe registered engineer. If you smell gas or suspect carbon monoxide, leave the property and call the National Gas Emergency line on 0800 111 999.

Common causes

How to fix it

  1. Check for obvious external issues first DIY safe

    Before calling an engineer, confirm that your gas supply is working (check other gas appliances such as a hob), that the boiler's system pressure sits between 1.0 and 1.5 bar on the pressure gauge, and that the condensate pipe (typically a white plastic pipe exiting through an outside wall) is not frozen solid. A frozen condensate pipe can trigger multiple fault codes; if it is iced up, you can carefully thaw it with warm — not boiling — water poured over the external section.

  2. Attempt a single boiler reset DIY safe

    Press and hold the reset button (or rotate the dial to the reset position, depending on your model) for around three seconds. If the boiler fires up and runs normally, monitor it over the next few hours. If A3 317 returns, do not keep resetting — repeated resets without fixing the root cause can mask a worsening fault. Limit yourself to two or three reset attempts in total.

  3. Inspect the flue terminal externally DIY safe

    From outside your property, visually check that the flue outlet is not blocked by debris, bird nesting material, or ice. Do not attempt to reach or dismantle any part of the flue — this is a visual check only. If you can see an obvious blockage, report it to your engineer.

  4. Engineer: inspect the sensor wiring and contacts Gas Safe engineer

    A Gas Safe registered engineer will remove the boiler casing and systematically check the wiring loom between the flue gas sensor and the PCB. They will look for signs of chafing, melting, corrosion at connectors, and any pinch points. Resistance across the sensor contacts will be measured with a multimeter and compared against the manufacturer's specification.

  5. Engineer: test and replace the flue gas temperature sensor if required Gas Safe engineer

    If the sensor's resistance reading falls outside the acceptable range, or if the contacts are visibly burnt or corroded, the sensor will be replaced. Using a genuine Worcester Bosch replacement part is strongly recommended to maintain warranty validity and ensure correct calibration.

  6. Engineer: inspect and clear the flue system Gas Safe engineer

    The engineer will verify that the flue is unobstructed end to end, that joints are sealed, and that exhaust gases are venting correctly. An obstructed flue is a carbon monoxide risk and must be resolved regardless of whether it is the primary cause of A3 317.

  7. Engineer: assess the PCB if sensor and wiring checks are clear Gas Safe engineer

    If no fault is found in the sensor or its wiring, the engineer will investigate the PCB. A damaged input channel on the PCB can mimic a sensor short circuit. PCB replacement is a more involved repair and may prompt a conversation about the overall age and condition of the boiler.

  8. Reset the boiler after repair and verify normal operation Gas Safe engineer

    Once the engineer has resolved the root cause, they will reset the boiler, run it through a full heating and hot water cycle, and confirm that A3 317 does not reappear. They should also check flue gas combustion readings to confirm safe operation before leaving.

Parts you may need

The exact spare depends on your boiler's GC number (on the data badge). Check this against the part before buying.

Typical repair cost

Expect to pay roughly £150–£350, depending on the underlying cause.

Frequently asked questions

Is the A3 317 fault code dangerous — can I keep using the boiler?

You should not attempt to override or continuously reset the boiler to keep it running. The flue gas sensor is a safety device; if it is genuinely malfunctioning, the boiler could be operating with unmeasured — and potentially dangerously high — flue gas temperatures. Leave the boiler locked out and arrange for a Gas Safe engineer to attend promptly, especially if you have no alternative heating source.

How much does it typically cost to fix a Worcester Bosch A3 317 fault?

For most households, the repair involves diagnosing the fault, replacing the flue gas temperature sensor or repairing wiring, and resetting the boiler. This typically comes to £150–£350 including parts and labour. If the PCB also needs replacing, costs can rise to £400–£600 or beyond, which is why engineers always test the sensor and wiring first before recommending the more expensive component. Getting two or three quotes is worthwhile for any repair above £250.

Can I reset a Worcester Bosch A3 317 fault myself?

You can attempt a reset once or twice to see whether the fault clears — sometimes a transient electrical glitch can trigger a code. Press and hold the reset button for three seconds. However, if A3 317 returns after resetting, repeated resets will not fix the underlying problem and could delay getting the boiler properly diagnosed. Limit yourself to two or three attempts and then call a Gas Safe engineer.

Will annual servicing help prevent the A3 317 fault?

Yes. During a boiler service, the engineer checks sensor readings, inspects wiring for signs of wear, and clears any debris from the flue. Catching a degrading sensor or a chafed wire before it causes a lockout is far less disruptive and usually cheaper than an emergency call-out. Annual servicing typically costs £90–£140 and is one of the most cost-effective ways to avoid unexpected breakdowns.

Affected models: Worcester Bosch Greenstar 8000, Worcester Bosch Greenstar 4000, Worcester Bosch Greenstar 2000, Worcester Bosch Greenstar i Junior, Worcester Bosch Greenstar Si Compact, Worcester Bosch Greenstar CDi Classic, Worcester Bosch Greenstar CDi Compact, Worcester Bosch Greenstar Highflow CDi

Last reviewed 2 July 2026 · verified by our team.

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