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Worcester Bosch EA Fault Code

The boiler has failed to detect a flame during ignition (flame detection failure) and has locked out for safety.

lockout Some DIY checks possible May need a Gas Safe engineer 5 models affected

General guidance only — not a substitute for professional advice. Any gas work must be carried out by a Gas Safe registered engineer. If you smell gas or suspect carbon monoxide, leave the property and call the National Gas Emergency line on 0800 111 999.

What does the Worcester Bosch EA fault code mean?

The boiler has failed to detect a flame during ignition (flame detection failure) and has locked out for safety.

Common causes

How to fix it

  1. Check your gas supply is on. DIY safe

    Make sure other gas appliances (e.g. a hob) work. If you're on a prepayment meter, check there's credit, and confirm the gas isolation valve under the boiler is open.

  2. Check the condensate pipe for ice in cold weather. DIY safe

    If the external white pipe is frozen, pour warm — not boiling — water over it to thaw the blockage.

  3. Reset the boiler. DIY safe

    Hold the reset button for a few seconds and wait for the boiler to attempt ignition. Do not reset more than 2–3 times — repeated resets can mask a real fault.

  4. Call a Gas Safe registered engineer. Gas Safe engineer

    If the EA code returns after the checks above, the ignition electrode, flame sensor, gas valve or PCB likely needs inspection. These are gas components and must only be handled by a Gas Safe engineer.

Parts you may need

The exact spare depends on your boiler's GC number (on the data badge). Check this against the part before buying.

Typical repair cost

Expect to pay roughly £80–£500, depending on the underlying cause.

Frequently asked questions

Can I fix a Worcester Bosch EA fault myself?

You can safely carry out the basic checks — gas supply, frozen condensate pipe, and a reset. If the fault persists it points to a gas component (electrode, sensor, gas valve or PCB), which must be repaired by a Gas Safe registered engineer.

How much does it cost to fix a Worcester Bosch EA fault?

Repairs typically range from £80 to £500. A frozen condensate pipe costs nothing to thaw, while gas valve or PCB replacements are at the higher end.

Is it safe to keep resetting an EA fault?

No. Resetting 2–3 times is fine, but repeatedly resetting a boiler that keeps locking out can hide a genuine safety fault. If EA keeps returning, stop and call an engineer.

Affected models: Greenstar 8000, Greenstar 4000, Greenstar 30i, Greenstar 25i, Greenstar CDi

Last reviewed 30 June 2026 · verified by our team.

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